Refund Policy
1. Refund Eligibility:
- We offer a 14-day refund guarantee from the date of purchase.
- To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when it was received.
2. Non-Refundable Items:
- Personalized or customized items.
- Software or digital products.
- Items damaged or lost after delivery.
3. Refund Process:
- If you believe your product is eligible for a refund, please contact our customer support within 14 days of your purchase.
- Return the item in its original packaging along with a proof of purchase.
- Once we receive the returned product, we will inspect it and notify you about the status of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
4. Shipping Costs:
- Customers are responsible for return shipping costs unless the item received is defective or damaged.
5. Restocking Fee:
- A restocking fee may be applied for certain returns.
6. Late or Missing Refunds:
- If you haven’t received a refund, please contact your payment provider as processing times may vary.
7. Contact Us:
- If you have any questions about our refund policy, please contact our customer support team at info.asifelectronics@gmail.com, 923414740199.